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Homeowner Questions

Frequently Asked Questions

Straight answers to the questions we hear most from homeowners considering solar, roofing, or battery backup.

General

About Velocity Energy

We offer solar panel installation, roofing repair and replacement, home battery backup systems, and Solar EPC (Engineering, Procurement, and Construction) services - where we partner with other solar sales companies to handle the technical side of residential installations.

We're headquartered in Woodbury, NJ and serve homeowners throughout New Jersey, Delaware, Pennsylvania, and Maryland. Visit our Service Areas page for more detail.

We're dedicated to providing a great customer experience and aim to respond to every inquiry as soon as possible - typically within 15 minutes during business hours.

Solar Installation

Solar Questions

Savings depend on your current usage, roof orientation, and local utility rates. During your free consultation, we'll provide a personalized estimate based on your actual energy usage and system size.

Physical installation is typically completed in one to two days. The full process from design through permitting, utility approval, and activation usually takes a few weeks depending on your municipality and utility company.

Not always, but if your roof is aging or showing wear, we recommend addressing it first. Because we handle both roofing and solar, we can evaluate your roof and give you the most cost-effective plan.

Very little. Occasional cleaning and a yearly visual inspection are usually enough. We offer ongoing monitoring and maintenance plans for added peace of mind.

Roofing

Roofing Questions

It depends on your roof's age, the extent of damage, and the condition of the deck underneath. After a free inspection, we'll give you our honest recommendation with clear reasoning.

Absolutely. Full cleanup is part of every project, including removal of all old materials, packaging, and debris, plus a magnetic sweep of your yard to collect stray nails.

Battery Backup

Battery Backup Questions

Yes, for most homeowners. A battery lets you store excess solar energy for use at night or during an outage instead of exporting it back to the grid at a lower credit rate.

Depending on the size of the system, a battery can power just your essential circuits or your entire home during an outage. We'll help you determine the right size for your needs.

Financing

Financing Questions

Yes. We offer flexible financing for solar, roofing, and battery backup projects. Ask us about financing when you request your free quote.

Financing is available for most credit profiles. We'll help you find an option that fits your situation during your free consultation.

Still Have Questions?

Get in Touch With Our Team

We're happy to answer any questions about solar, roofing, battery backup, or financing.